Short term approach for managing wastewater discharge

Get detailed information on the short term approach for managing the discharge of treated wastewater from the Shotover Wastewater Treatment Plant.

Summary 

  • QLDC has made the difficult decision to use powers under section 330/330A of the Resource Management Act 1991 (RMA) to undertake emergency works at the Shotover Wastewater Treatment Plant.  The works relate to ongoing performance issues with the disposal field.  It does not relate to the treatment facility.  

  • Emergency works are being utilised to address an elevated risk to aircraft operations in the area arising from increased waterfowl activity in and around the now ponded disposal field. 

  • As of Monday 31 March, 2025, treated wastewater will be diverted from the disposal field and discharged directly into the Shotover River, using a historic channel previously used for the same activity prior to 2019 (consistent with the Resource Consent in place at the time).   Discharge to water is not an uncommon approach for the disposal of treated wastewater in New Zealand (or internationally), with approx. 200 facilities across the country discharging directly to water currently.  

  • The Shotover and Kawarau Rivers are both safe for swimming and other recreational activities. The water being discharged is treated to a high quality. It consistently meets resource consent conditions and is at a level suitable for recreational activity once mixed with the river flows.  

  • The treated wastewater is being mixed with a significant volume of water.  Currently the treatment plant processes around 12,000m3 of wastewater per day.   This is the equivalent of just under five Olympic sized swimming pools per day.  While that might sound like a lot, to put it into perspective, the equivalent of approx. 108 Olympic sized swimming pools passes through the Kawarau River every hour (or 1.8 pools per minute).  

  • QLDC will be closely monitoring the river water quality while this discharge occurs.  Results will be provided to Otago Regional Council and published regularly on this page.   

Answers to frequently asked questions can be found below.  

 

Overview of the situation

  • Treated water from Shotover Wastewater Treatment Plant is intended to be returned to the environment via the constructed disposal field, which allows the treated water to pass through gravels into shallow ground water and ultimately the adjacent rivers. The disposal field has suffered from performance issues and is now unable to soak the treated water into the ground at the rate it was designed to. This is causing ponding within the field and regular spillage of treated water from the site into the adjacent river delta area, and is not in accordance with the resource consent for the activity.  

    As a consequence, the Otago Regional Council (ORC) has issued QLDC with two abatement notices and a series of infringement notices, followed by an enforcement order in January 2025.   QLDC has engaged in Court assisted mediation to try and resolve the issues raised through the enforcement order process.  This process is ongoing.     

    Importantly, the treatment plant itself is currently working effectively and producing treated water of a high standard, consistent with the requirements of its resource consent. The failure of the disposal field is not having an adverse effect on the water or ecological quality of either the Shotover or Kawarau rivers, which are the final receiving environment for the treated water from the plant. However, we acknowledge it is an undesirable and unacceptable situation which is impacting on the accessibility of areas of the delta.

    Since issues began at the disposal field, QLDC has undertaken significant investigations and remedial work to fully understand the causes and to improve its performance. Unfortunately, QLDC is now of the opinion that the existing disposal field is not fit for purpose, cannot meaningfully be repaired, and ultimately needs to be decommissioned. 

    Previous statements on the subject can be read here:

    The need for investment in a new disposal solution was also addressed within the 2024-2034 Long Term Plan document.

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  • We use a range of different methods across the district to treat the wastewater we produce. As an example, the Shotover Wastewater Treatment Plant uses a Modified Ludzack-Ettinger (MLE) Activated Sludge process to treat wastewater before returning it to the environment. This is a biological nutrient removal process designed to lower the concentrations of contaminants in the wastewater (namely carbonaceous Biochemical Oxygen Demand, Total Nitrogen, Ammonia, Total Phosphorus and Total Suspended Solids) to levels appropriate for discharging safely back into the environment.

    The final step in the treatment process at the Shotover facility is to irradiate the treated water with Ultraviolet (UV) light to deactivate pathogens. The treated water from the facility achieves levels of E.coli lower than is required for contact recreation, such as swimming.  

    The image below illustrates the process.  Click on the graphic for a higher quality version of the graphic. 

    image illustrates the wastewater treatment process

     

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  • The treated water discharged into the disposal field consistently achieves compliance with the quality standards set out in the facility’s resource consent.  However, persistent ponding within the disposal field, and the uncontrolled discharge beyond the disposal field, has contributed to several growing issues at the site:

    • Primarily, and most significantly, the Queenstown Airport Corporation’s growing concerns around the risk of bird strike associated with standing water on the disposal field which is attracting waterfowl.

    • ORC’s Enforcement Order of January 2025 associated with the adverse amenity effects arising from the current non-compliance of the disposal field.

    • A potential public health risk for users who come into direct contact with the ponded treated water in and around the field. While the water is treated to a high standard, it is not intended for direct contact prior to mixing, and may also be degraded by external sources like waterfowl or other animals in the area. 

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  • In order to address the immediate risk, particularly that associated with aviation safety, QLDC has powers under section 330/330A of the Resource Management Act 1991 (RMA) to undertake emergency works in advance of a resource consent being granted. The use of these powers is not taken lightly.  A full assessment of the works, the powers, and outcomes has been considered in detail.

    Site limitations and the need to not compromise any suitable long-term solution (through over-investment in a short-term strategy) means that reverting to a direct to water discharge into the Shotover River is the best and most responsible available approach while work continues on the long-term solution. This approach allows QLDC to address the ponding and actively dry the disposal field. It also responds to the growing risk of bird strike and will enable further investigation for the longer-term disposal solution. More information on the longer-term solution can be read below.  

    QLDC recognises the significance of the rivers for local iwi and the community and will undertake additional regular, comprehensive water quality and ecological monitoring in the rivers while this method of disposal remains in use. QLDC will regularly share the results of the monitoring with ORC, iwi and the wider community.  

    The operational team undertakes daily monitoring for a range of parameters across the treatment process which are analysed at the treatment plant’s on-site laboratory. These are used to monitor the health of the treatment process and inform operational decisions. In addition, weekly samples of the treated water are sent for analysis at an independent, accredited laboratory. These weekly results will be shared with ORC in addition to the typical monthly compliance sample results.

    More information on the short-term discharge method is available below.

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Media stand-up recording

A media stand-up was held at the Shotover Wastewater Treatment Plant at 10.00am on Wednesday 26 March.  A full recording of the stand-up can be watched below. 

 

Short-term solution for managing treated wastewater

Get more detailed information about the short term solution for managing treated wastewater in Queenstown.

  • As of Monday 31 March, 2025, fully treated wastewater will be diverted from the disposal field and discharged directly into the Shotover River, using a historic channel north of the facility that was used for discharge prior to 2019 (in line with QLDC’s resource consent at that time).  The indicative location of the discharge channel is shown below:

    Image showing the indicative location of the discharge channel.

    To ensure appropriate mixing of treated wastewater with river water, regular work in the Shotover River is also anticipated to maintain a flowing braid near the discharge point.

    Under the RMA QLDC will need to apply for resource consents from ORC for the ongoing effects of the works.

    QLDC is therefore seeking short-term consent(s) for this disposal method, which would be expected to expire on or before 31 December 2030 (when the long-term disposal option is operational).

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  • A wide range of options to try and resolve the effects of ponding at, and from, the disposal field have been considered, including:

    • Gravel filling areas to the south of the disposal field to remove ponding and prevent human contact.

    •  Expansion of the existing field.

    • A combination of options which would retain the current disposal field but utilise a direct discharge for volumes beyond the field’s capacity.

    • Bird netting to prevent birds settling on the areas of ponded water.

    All of the options noted above would require new or additional resource consents from ORC and come with their own adverse effects.  QLDC has also investigated trying to repair the disposal field and providing buffer storage within the treatment ponds to try and minimise spillage from the field.
    None of these options are considered suitable to address the core issues and manage the identified risks in a suitable timeframe. 

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  • Yes.  Under the RMA QLDC will need to apply for resource consents from ORC for the ongoing adverse effects of the works.  QLDC will therefore seek short-term consent(s) for this disposal method, which would be expected to expire on or before 31 December 2030 (when the long-term disposal option is operational).

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  • While a short-term discharge of treated water into the Shotover River is not an easy decision to make, in this situation QLDC is confident it is the most responsible option that can quickly and conclusively address the risks discussed above, particularly the risk to aviation safety.

    However, it is useful to understand that given the proximity of the existing disposal location to the Shotover and Kawarau rivers, the current facility’s treatment processes are already designed to produce a quality of treated water appropriate for the receiving environment (in this case the Shotover River and Kawarau River). As such, the community can have confidence the action will not result in a degradation of the environment.

    Discharge to water is common in Aotearoa New Zealand, with over 200 treatment facilities across the country discharging to water currently. 

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  • Historically, the Shotover WWTP has performed effectively and consistently achieves compliance with the quality standards set out in its resource consent for treating wastewater at the point of discharge.   Historical monitoring of the previous river discharge did not identify any significant in-river water quality and ecological adverse effects after reasonable mixing with the river flow.

    The discharge, while larger than occurred in the past, will be of a better quality and, from the end of this year, 100% processed through the MLE plants (achieving an even higher overall standard).

    QLDC acknowledges that there have been two instances in recent times where the treatment plant experienced failures which resulted in the discharge of partially treated wastewater. In the wake of these incidents QLDC and its operations contractor have been reviewing practices and contingency arrangements to make the treatment plant’s operation as robust as possible. These events occurred in December 2023 and July 2024 and were reported to ORC at the earliest opportunity.

    As outlined above, the plant’s operations are monitored closely and QLDC will be supplying an increased frequency of monitoring results to the ORC in response to this change in situation.

    Click below for sampling results from Shotover WWTP, dating back to 2018.

    Further monitoring data will be published here when it becomes available.  

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  • Currently the treatment plant processes around 12,000m3 of wastewater per day.

    This represents less than 2% of the flow in the Shotover River and less than 0.2% of the flow in the Kawarau River (in low flow conditions).

    To put this in context, a volume in excess of the total daily volume of water processed through the treatment plant passes through the Kawarau River every 3 minutes.

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  • Yes, the standard of treatment achieves the quality required for contact recreation such as swimming and with suitable mixing in the river flows poses no risk to human health. 

    QLDC will be completing extensive in river monitoring to ensure effects on the environment are understood and to enable action to be taken should anything unexpected be observed. 

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  • No, the standard of treatment and degree of mixing/dilution will mean that there will be no impact to the downstream water quality.   

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  • Yes.  QLDC has engaged directly with representatives of Aukaha and Te Ao Mārama and acknowledges the significance of the change in disposal method from an iwi perspective.

    QLDC places significant value in its relationships with local iwi and remains committed to working alongside our iwi partner representatives Aukaha and Te Ao Mārama through the selection of the long-term disposal solution. 

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  • Bird strike is an issue globally for all airports and Queenstown Airport Corporation has a comprehensive wildlife management plan, particularly focused on birds. QAC uses a range of tactics to manage the risks associated with birds and bird strike, including bird-scaring, such as light flashes and sound to disperse and deter birds. Before each flight, the airport emergency services team completes airfield checks.  

    However, QLDC has been notified by QAC of increased waterfowl activity around the ponded field which poses an elevated risk to aircraft operations in the area (including being close to/under the main flight path). In the January 2025 survey, it was observed that 252 birds had taken up residence on the disposal field.  QAC considers that QLDC needs to take urgent action to reduce the risk of bird strike.

    The temporary discharge solution will allow the disposal field to drain completely, removing the ponded areas from the site, stopping any discharge from the disposal field, and in doing so entirely removing the new standing water which is attracting waterfowl to the area. 

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  • No, this is not required.  Shotover WWTP continues to produce highly treated wastewater, and the current challenges with the disposal field are not adversely affecting the final receiving environment of the treated water (namely the Shotover and Kawarau rivers).

    It’s important to highlight that there has been considerable investment in this treatment facility over the past decade, with upgrades resulting in significant improvements to the quality of the treated water whilst also providing for the capacity to meet the growth demands of the Whakatipu basin.

    Right now, work is underway on the construction of a second process treatment train at the plant. Once complete (by the end of this year) this investment will allow the oxidation ponds on site to be fully retired and will achieve a further improvement in the quality of the treated water produced by the plant.  

    QLDC is committed to working with ORC and iwi to develop a more robust long-term approach for the disposal of treated wastewater from this facility. QLDC believes the scale of investment prioritised through the current Long Term Plan ($77.5M) speaks to this commitment.

    Halting development in the short term will have an extremely limited impact on the flows entering the treatment plant and as such the volume requiring disposal. This is an issue affecting the community today, but one that requires a solution that will endure into the future. It is important to recognise that the development community will play a pivotal role in helping to fund the long-term disposal approach. 

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  • The disposal mechanism can be changed over for next to no cost. However, QLDC is planning some subsequent work to clear vegetation and improve the channel. This work has not yet been costed, but the costs involved will be minor.  Ongoing environmental monitoring costs, and the costs of obtaining consent for the ongoing adverse effects (including potential mitigations) will also be incurred.  

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Longer term upgrades

  • Work is already underway to construct and commission a new, additional Modified Ludzack-Ettinger (MLE) reactor train which is due to be completed before the end of 2025.  This will result in further significant improvements to the quality of the treated water discharged from the facility by enabling the removal of oxidation ponds from the treatment process. Currently 20% of the raw wastewater continues to be treated within the pond system, which we are progressively decommissioning.

    Following the decommissioning of the remaining oxidation ponds, an additional ‘calamity pond’ will be constructed by the end of 2027 in the southern area of Pond 3. This will enable treated water to be diverted away from the disposal solution and temporarily stored in the unlikely event the quality of the treated water is compromised. If that ever was the case, the stored water will then be able to be pumped back for re-processing through the facility.

    In response to the current challenges with the existing disposal field, QLDC has allocated $77.5M through the current Long Term Plan to implement a new disposal strategy for the Shotover WWTP.  This project commenced in October 2024 and a new disposal solution is expected to be in operation by the end of 2030.  More information on the new disposal strategy will be shared with the community once options have been assessed and a preferred solution identified.

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