Level 1 water restrictions are in effect for residents around Lake Hayes. Keep handheld hosing to a minimum, and only use sprinklers between midnight and 6.00am. Find out more information on restrictions.

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QLDC Resource Consents Web Page Updates Coming Soon Application Payments Web Banner Feb25

These changes are part of ongoing efforts to improve the customer experience of the resource consent application process.

What's changing?

  • Applicants must not make any payment before lodging a resource consent through QLDC’s online Community Portal. 

  • Instead, an invoice for the initial fee will be issued once an application has been received (typically within 1-2 business days).

  • Payment correctly listing the application reference must be received before an application can progress further. 

  • Payments must only be made on receipt of an invoice. 

  • To avoid delays, it's essential you provide all the relevant information we need to process your application.  

    Your application will need to be accompanied by a resource consent application form (Form 9), appropriate fee, and supporting information that should include: 

    If you wish to make a change to an existing resource consent, then you will need to complete an Application for change or cancellation of a resource consent (Form 10)  

    If you wish to extend the lapse period on your existing resource consent use Form 9.

    Resource consent application for some activities (such as tree pruning or water-based activity) may require a specific activity form.  These can be found on our Application forms page

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  • It's important that all your documents are named correctly - it helps us to process your application quickly and efficiently. If you do not follow the required naming convention, your application may be rejected.

    Please provide Record of Titles and title interests each as separate documents, and ensure to title each document to include the title identifier i.e. Record of Title 12345, Consent Notice 1234567.1, Easement Instrument 1234567.1 etc.

    Upload documents in PDF format using the following document names: 

    • Application Form - Form 9 

    • Assessment of Environmental Effects (AEE) 

    • Record of Title 

    • Title interests i.e. Covenants & Consent Notice 

    • Affected Party Approval/s 

    • Landscaping Report 

    • Ecological Report 

    • Engineering Report 

    • Geotechnical Report 

    • Wastewater Assessment 

    • Traffic Report 

    • Urban Design Report 

    • Waste Event Form 

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  • Resource consents are lodged online via our community portal. This allows you to upload large file sizes and to keep a track of your current and past applications.  

    If it is your first time accessing the Community Portal, you will need to register a new account from the login page. 

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  • Once you have logged in to the Community Portal, open the Application forms section and complete the “Upload Application Files” form. Please complete one form per application. 

    In the portal you will also be able to see your previous forms and track their status, using the Forms App.  

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  • Initial payment must be received to formally accept applications for processing. If you are unsure of the deposit amount, check the consent fees section of our current fees and charges document or call 03 441 0499 to speak to the Duty Planner. 

    Online payments

    Once you have been issued your application number, Credit Card or Account to Account direct payments can be made via the Application Payments link within the Community Portal. 

    Bank Transfers 

    Alternatively, payments can be made via bank transfer: 

    BNZ account number 02 - 0948 - 0002000 - 000
    Particulars Name of payer 
    Code Property address
    Reference Resource Consent (RM) number, e.g. RM180001 

     

    If you are paying from overseas, please use BKNZNZ22 as your swift code. 

    Payments referenced incorrectly may cause a delay in processing. 

    Manual Payment  

    Manual Payment can be made at QLDC customer services at 10 Gorge Road, 74 Shotover Street (Queenstown), or 47 Ardmore Street (Wānaka) and can only be accepted once you have lodged your application and received an acknowledgement email with your unique application number. 

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Contact us

If you have any questions relating to your resource consent application, you can get in touch with our Duty Planner for advice.