A full closure to Crown Range Road will be in place between State Highway 6 and the top of the zig zags from Monday 25 to Friday 29 November, between 8.00am and 4.00pm. Full details available on our website and Facebook page.

Please note that some of our online services will be unavailable on Friday 22 November from 7.00pm for approximately 3-4 hours due to planned system maintenance. Payments can still be made by internet banking (via your bank) while our online payment services are offline. If a service is unavailable, please retry after 11.00pm.

Pollution Response

Whakarata parahanga

Pollution response is managed jointly by Queenstown Lakes District Council and the Otago Regional Council (ORC).

Report a form of pollution

Any form of pollution is serious and it is important that any spills are contained quickly and safely.  Please phone our 24 hour pollution hotline if you notice a pollution spill.

Queenstown 03 441 0499 Wānaka 03 443 0024

Information to provide when reporting a pollution spill:

  • Your name and phone number.
  • Location of the pollution and the suspected source.
  • Whether you saw someone cause the spill.
  • The nature of the spill – for example is it bubbling or foaming?
  • What do you think the substance might be.
  • Whether you think the spill might cause harm to people and property.

Who is responsible for what?

Air Pollution:

Otago Regional Council
Phone: 03 474 0827

Land Pollution:

Queenstown Lakes District Council
Phone: 03 441 0499 (Queenstown) or 03 443 0024 (Wānaka)

Water Pollution:

Shared between Queenstown Lakes District Council and Otago Regional Council.