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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Apply for a resource consent
- Non-compliance & monitoring
- Submitting on a notified resource consent
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Tuia Programme
Applications for the Tuia Programme 2025 are now open.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Mascot Search
- Provision of health services at Queenstown Events Centre
Queenstown Netball League
Our next competition begins January!
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Your Council
Your Council
Te Kaunihera ā-rohe
- News
- Newsletter Archive
- Careers
- Consultations
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- Our Strategic Framework
- Fast-track Approvals Bill
Council Livestreams
We are now livestreaming Council meetings on our YouTube channel!
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Your Council
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Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Special Zones Review
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Services
- Rates & Property
- Rubbish & Recycling
- Building Services
- Resource Consents
- Environmental Health
- Transport and Parking
- Alcohol Licensing
- Animal Control
- Airports
- Environment and Sustainability
- Water Services
- Cemeteries
- Services A - Z
- Summer Services
- CCTV - Public Use
- Permits
FAQs
Kā pātai putuputu
Below are answers to some of our frequently asked questions. If there is something you'd like to know that isn't listed here or on the rest of our website, please get in touch.
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There's a lot of building and maintenance work that can be carried out without building consent. Ultimately owners must make the final call on whether a building consent is needed as they best understand the scope of their work. You may want to have this recorded on your property file, so if you do, please complete an exemption form and send to us.
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This is likely due to the fact that building work needs to comply with the Building Code and also the issued Building Consent Plans and Specifications.
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Yes, if your swimming pool is over 5m2 and not defined as a 'small heated pool'. You also need to notify QLDC so we can inspect your pool barrier and ensure it meets requirements. If your pool is an above ground small (-5sqm) heated pool (Spa pool), you can use a lockable lid as a “barrier” to prevent entry when not in use.
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Everything you need to know is listed in the Fire section of our Building consents page.
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We don't provide maps for the wind zones. This is site specific and requires knowledge of the site and the surrounding areas. NZS3604 section 5 provides a simple method of working it out, or alternatively BRANZ provide maps which are a useful online tool.
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All public buildings, and most buildings where people are employed, are required to provide access and facilities to enable all of the population to use the building. This is directly related to one the purposes of the Building Act: “buildings have attributes that contribute appropriately to the health, physical independence and well-being of the people who use them”.
Please refer to Section 118 of the Building Act - particularly Schedule 2 which lists the building types that this applies to. A common area where RFIs are raised is section (z) other buildings, premises, or facilities to which the public are to be admitted, whether for free or on payment of a charge. To achieve compliance you may choose to use the acceptable solutions, cited standard NZS 4121:2001 or alternative solutions.
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The Code Compliance Certificate (CCC) came into effect on 1 July 1992. If your property was built before then, it won't be eligible for a CCC. However, there should be inspection notes in the property file.
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