Holiday alert! Kerbside collections scheduled for Good Friday will be a day later than normal (even recyclers need a holiday!). The Queenstown and Wānaka Transfer Stations will be closed on Good Friday 18 April. The public recycling drop off on Glenda Drive will be closed on Good Friday 18 April. Find out more information on our Rubbish & Recycling Collection webpage.

Important information

For any invoice or infringement dated before 20 February 2023, you will need:

  • Animal or Animal Infringement: Your Animal ID or Animal Infringement ID.

  • General Invoice: Your customer number.

  • Vehicle Infringement or Freedom Camping: Notice or infringement number.

  • Transfer Station Fees: Your customer number.

  • Other Infringements: Infringement ID

For any invoice or infringement dated after 20 February 2023, you will need:

  • Vehicle Infringement or Freedom Camping: Notice or infringement number.

  • All other invoices or infringements require your payment reference number.

Due to some technical issues with our payment system, we ask that you please don't select "Log On" located at the top of the payment screen.