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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Before you apply
- Apply for a resource consent
- Non-compliance & monitoring
- Submitting on a notified resource consent
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Waitangi Day
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- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Community Text Alerts
Join our community text alert database and hear first hand about any issues affecting your community.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Physiotherapy
- Playgrounds
- School Holiday Programmes
Pull Up Pro
Master your first pull up or perfect your pull up game with this new programme!
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Your Council
Your Council
Te Kaunihera ā-rohe
- News
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Annual Plan 2025-2026
Find out what’s happening with Annual Plan 2025-2026.
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Your Council
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Council Documents
- Long Term Plan (LTP)
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Special Zones Review
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Waitangi Day
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Welcoming Communities
Te Waharoa ki kā Hapori
We are proud to be a part of Welcoming Communities | Te Waharoa ki ngā Hapori, a programme to support newcomers to feel welcome and able to participate in the economic, civic, cultural and social life of their new community.
We invite you to take a look at the Queenstown Lakes District Welcoming Plan 2024-2027 (PDF, 10MB).
Quick links
About Welcoming Communities
The Welcoming Communities programme aims to make the district more welcoming for everyone. It focuses on achieving a Standard of eight pillars which help benchmark what a welcoming and inclusive community looks like including:
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Why did we join Welcoming Communities?
Over many decades, Queenstown Lakes has welcomed waves of migrants from different parts of the world, as well as from all over Aotearoa New Zealand, producing diverse and vibrant local communities.
In recent years, the rapid growth of our district has changed the makeup of our communities. The traditional terms of local, visitor and worker are no longer sufficient, as there is far more diversity and richness in the whakapapa of our district.
We recognise the importance of celebrating the broad range of people who have chosen to make this special place their home. The Welcoming Communities programme helps Queenstown Lakes support equality and grow inclusive local communities so we can continue to evolve as a place that celebrates diversity, supports wellbeing and fosters economic growth.
The programme supports all newcomers - migrants and international students - to the district, including Kiwis and long-established migrants relocating to our district. Please note that newcomers also include former refugees, but our district is not a designated refugee resettlement location.
Stages of accreditation
We met the requirements to be accredited as an Established Welcoming Community in December 2024.
This is stage two of four accreditation levels within the Welcoming Communities programme which include – Committed, Established, Advanced and Excelling. In February 2022, we achieved stage one Committed Welcoming Community by signing a Statement of Commitment on Tuesday 2 November 2021.
Why become accredited?
Accreditation as a Welcoming Community has a range of benefits, including:
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showing community values and welcoming newcomers
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helping to attract, support and retain newcomers
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showing that council is part of an international welcoming network
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providing councils with access to ongoing support, resources, knowledge sharing and networking in New Zealand and overseas
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showcasing new and existing welcoming activities on a national and international stage
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providing a way to assess and reflect on progress and to improve welcoming practices
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celebrating success and a shared pride in positive outcomes for the community
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fostering conversations in the community around valuing inclusion and diversity
Our Welcoming Plan demonstrates how we will meet the sub-outcomes as part of the Standard’s eight pillars. These pillars guide the programme and help determine what creates a welcoming community. To find out more about the Welcoming Communities Accreditation Model, visit Getting accredited as a Welcoming Community | Immigration New Zealand.
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