Holiday alert: Please note that kerbside collections between 25-27 December and 1-3 January will be pushed out a day (even recyclers need a holiday). For more on Rubbish & Recycling in our district, see our dedicated webpage.

Council offices will close at midday Wednesday 24 December 2025 and reopen 8.00am Monday 5 January 2026. For urgent issues, call us on 03 441 0499 (Queenstown) or 03 443 0024 (Wānaka). For non-urgent issues, please us the Snap Send Solve App. We hope you have a Merry Christmas and a Happy New Year!

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I want to help

Thanks for taking steps to show manaaki (hospitality and care) and help our community this winter. There are lots of ways you can help, whether it's offering a room or supporting local groups. Read more here. 

Thinking of renting out a room?

With the 2025 snow season upon us, accommodation demand is extremely high. If you’re considering offering a spare room or place to live, we’ve pulled together some useful links below.

  • Letting a room for a season brings many benefits: 

    • Make extra money - but set a fair rate.  

    • ’Road-test’ having a housemate, establishing if this arrangement is right for your household longer term 

    • Expand your horizons -  meet someone from a different culture, make friends and build new connections  

    • Support local businesses - its hard to find staff with secure housing 

    • Directly help those in need: 

      • Gives an out-of-town worker a home for the winter, eliminating accommodation worries 

      • Relieves the housing market of accommodation pressures 

  • There's a lot to think about before you offer a room or property.  Here's some links and resources  to help you decide what's best for you.  

  • Once you’ve decided what’s best for your situation, then you can: 

How else can I help?

  • Not everyone is in a position to help with accommodation.  There are lots of other ways you can help: