Holiday alert: Please note that kerbside collections between 25-27 December and 1-3 January will be pushed out a day (even recyclers need a holiday). For more on Rubbish & Recycling in our district, see our dedicated webpage.

Council offices will close at midday Wednesday 24 December 2025 and reopen 8.00am Monday 5 January 2026. For urgent issues, call us on 03 441 0499 (Queenstown) or 03 443 0024 (Wānaka). For non-urgent issues, please us the Snap Send Solve App. We hope you have a Merry Christmas and a Happy New Year!

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About Manaaki

Manaaki is a te ao Māori concept that encompasses hospitality, kindness, and respect for others. It involves caring for, supporting and uplifting those around you, creating a sense of community and well-being. 

This Manaaki page is an information hub to help support people find suitable housing in our district. As more people migrate here to enjoy the magic of Queenstown Lakes, there is more demand for our already-stretched accommodation. Manaaki is all about providing support, care and hospitality to those who need it most. 

Our district’s housing challenges are well-documented and we’re working with a range of partners to address these issues. Together, there are lots of ways we can help ease our accommodation pressures and help people to find a home. 

Browse Manaaki

Information and resources for those affected by our local housing challenges and tips for those who wish to help.